Collection of Personal Information
Personal Information refers to information that identifies you as an individual, such as your name, address, IP address, digital identifiers, email address, or telephone number. We collect personal information that you voluntarily provide to us through various means, including surveys, questionnaires, feedback forms, and when you seek additional services, information, or participate in contests.
Use of Information
We use the information gathered about you for research and development related to our Sites, site improvement, and, with your permission, for sending promotional materials. The purposes for which we may use your information include:
- Monitoring interest in our products and tailoring the content of our Sites to your preferences.
- Creating a profile based on your preferences to provide relevant content.
- Sending you information about our company, promotional materials, and offers.
Promotional and Informational Offers
With your consent, information submitted during registration or other forms may be used for marketing and promotional purposes. If you object to such use, you may request to opt-out or modify your registration information. We make reasonable efforts to maintain the security of your information and provide options for updating or opting out. Please contact us as described below.
Disclosure of Information
We do not disclose personal information provided on our Sites to third parties, except:
- To comply with legal requirements, such as a law, regulation, warrant, subpoena, or court order.
- If you report an adverse event/side effect, in which case we may disclose information to Canadian and/or international regulatory authorities.
Please note that these disclosures may involve the storage or processing of personal information outside of Canada, potentially subjecting it to different privacy laws. We strive to ensure appropriate safeguards are in place when transferring personal information.
We may use “cookies” on our Sites, which are small data files that are downloaded onto your computer when you visit a website. Cookies help improve functionality, but you can disable them in your browser settings. However, please note that disabling cookies may affect certain features of our Sites.
Protection of Children’s Privacy
Protecting children’s privacy, especially online, is important to us. We do not knowingly collect or solicit personal information from children. Our Sites and help-seeking information lines are not intended for use by children.
We have implemented physical, electronic, and managerial measures to safeguard personal information, maintain data security, and ensure correct usage. We apply security safeguards appropriate to the sensitivity of the information, restrict access to authorized personnel on a need-to-know basis, and store information on secure servers or with trusted third-party providers.